ANY QUESTIONS ?
1. How to check whether the phone can be worked in my country?
Our phones are global versions and can be used in any country.Please check whether the phone can be worked in my country.
2. Does it have Google Play and Multi-language?
Yes. It supports Multi-language and google play store.
3. How long does it take for the goods to arrive in my country?
Countries that can be shipped and standard logistics transportation time: Russia, Ukraine, Kazakhstan, Pakistan, Belarus: 15-30 days.
United States, Canada, Mexico: 20-35 days.
European countries: 15-35 days.
Japan, South Korea: 7-15 days.
Israel, Turkey: 15-30 days.
Saudi Arabia, United Arab Emirates: 15-35 days.
Brazil, Peru, Chile, Colombia, Ghana: 30-60 days.
Singapore, Malaysia, Thailand, Indonesia, Brunei, Vietnam, Cambodia: 10 to 20 days.
Nigeria, Bahrain, Albania, Moldova, Montenegro: 30 to 60 days.
Except for Brazil, Mexico and Canada, they may need to pay customs duties or assist in customs clearance (because they may be subject to random customs inspections), while other countries do not need to pay customs duties. If you need to speed up the arrival, you can send it through DHL logistics, but the shipping and customs duties must be borne by you. If necessary, please contact customer service.
The buyers are responsible for customs taxes and duty. Not just DHL, Airmails post may also cause customs duty.If tax is charged by your customs, please bear it, paying tax is the duty of every citizen.
4. May I get repair warranty?
one year Store warranty(China Warranty Service) .Please contact customer service for details.
5.what is the EU,AU,US,UK of the Plug?
That is the specification of the charger, you can choose according to the charger standard of your country.United Kingdom,for example:
PRODUCT INFORMATION
Model:X30Pro
CPU:MTK6799 ，10 cores
OS:Android10.0
Screen Size:6.7inch 4KScreen
Battery:4800mAh
Display:1440*3040
Storage:12GB RAM+512 GB ROM
camera:13MP+32MP
SIM Card:Dual SIM Card
Language:Multi Language Support
Storage Extend:Micro SD card slot, support up to 512GB
Network:
2G: GSM 1900/1800/850/900(B2/3/5/8)MHz
3G: WCDMA B1/2/4/5/8(2100/1900/1700/850/900)MHz
4G: FDD-LTE Band: B1 / 3 / 7 / 8 / 19 / 20/28A/28B
Sensor:FaceID,Proximity,Accelerometer,Magnetic, gyroscope , Others(Light sensor)
Features:Support smart wakeup , face recognition , screen fingerprint unlocking , WiFi + Bt + FM + GPS , Bluetooth , OTG ,Lightninginterface ,Lightningheadphone jack ，No NFC
…
Shipping standard: mobile phone + color box + manual + charger + Charging Cable + earphone + reinforcement film + protective cover
YOU SHOULD KNOW THESE
About Payment
We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
Payment must be made within 3 days of order.
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are under the buyer's
responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
About Shipment
WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
Orders will be processed timely after the payment verification.
We only ship to confirmed order addresses. Y our order address MUST MATCH your Shipping address.
The images shown are for your reference only.
SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary,
particularly during the holiday season.
If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and
get back to you as soon as possible.
The shipping time during Holiday Seasons (Christmas, Chinese New Y ear etc) could be longer than usual time. Please add
another 5-10 days as a delay.
About Refund
If the item is detfective, please notify us within 3 days of delivery.
AIll returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number,specific reason for the return.
We will refund YOUR FULL BID AMOUNT upon receipt of the item in its original condition.
About Feedback
We thank you ALL the support trom ou customers! It you are the first time shopping with us, please contact us before you
leave Feedback. We are here Not onl run the Business BUT we are serving YOU and provide Excellent products! Feedback
is very important to us! Happy Bidding!
