Product details

Newest 3D Printer XY-2 Pro Auto leveling Fast Assembly Upgraded 3d Build Plate Hotbed Size 255*255mm Resume Power Failure Print

PLEASE NOTE:

The complicated assembly process has been completed before leaving the factory, but the printer needs to be simply assembled to combine the assembled parts.

XY-2 Pro parameter

Print size:255*255*260mm（XY-2 PRO titan Print size：255*255*245mm）

Power inpout Input:110V/220V

Power output Output:360W

Positioning accuracy:X/Y0.0125mm, Z0.02mm

Print speed:20-100mm/s

Connection method : USB interface.TF card

Nozzle size :0.2mm, 0.3mm, 0.4mm optional

Hot bed temperature :max 120 °C

Nozzle temperature :max275°C

Materials support :PLA.ABS.HIPS.WOOD.PC.PVC（XY-2 PRO titan also support：TPU）

environmental temperature 8-40°C

print thickness：0.1mm-0.4mm optional

Environmental humidity:20-80%

Machine materials:Aluminium and sheet metal

Slicing software :TRONXY slice

Machine weight : 8.5kg

File format STL.OBJ.DAE.AMF.G-Code

Packing weight :11kg

Operate software:Repetier-Host.Cura

Packing size :495*460*220mm

Operate system :WinXP/Win7/MacOS

Machine size: 460*450*510mm

Power failure resume print :included

Display :3.5 inches full color touch screen

Auto level :included

Filament runout detector :included

Certificates ：CE FCC

FAQ:

1. Whether global free shipping or not ?

Answer :It is not global free shipping .due to Express company’s different charge standard in different countries, so we just provide part of country free shipping.

2.Why i need pay remote area fees ?

Answer : Due to Express company (DHL,FedEx,UPS,TNT,EMS etc) delimit different areas as remote area based their standard. so we do not know whether your address is a remote area before we get your address information.So,If your address is remote area,need pay remote area fees .

3.Why my order always do not have detailed tracking information ?

Answer:after you finished payment,we need 1-3 days handle order,then send to Express company.Express company need check and records,then arrange delivery.As normal,it needs 3-5 days update first tracking information.If there is no informations within 7-10 days.Please contact buyer servicer.

4.How many days I will receive my printer ?

Answer : normally,after update first tracking information,it needs 5-10 days .

About feedback:

1.If you are satisfied with 3d printer kits,please leave a positive feedback to us. Thanks in advance.

2.If you are not satisfied for any reason,please contact us before leaving feedback,we will work with you to help you solving any problem until you are satisfied.

Attention：

The 0.25kg consumables and a PVC hot bed sticker included with the machine are gifts provided by TRONXY to customers, and are also consumables. If they are damaged during use, they will not be included in the warranty.

The customer changes the motherboard firmware privately, the machine will lose the qualification of quality assurance, the cost generated by the customer to bear.In this case, the customer can send the motherboard back to the factory for repair, and all costs incurred shall be borne by the buyer.

Item Specifics

Brand Name:

tronxy

Model Number:

XY-2 PRO

Origin:

CN(Origin)

CE Certification:

Yes

Consumables Diameter:

1.75mm

Certification:

Printing Speed:

20mm/s

Bed Temp:

max 120 °C

Slice Thickness:

0.1mm-0.4mm optional

Language:

English/Chinese

Maximum Printing Speed:

100mm/s

Interface Type:

Color Print Speed:

20-100mm/s

Fliament:

Repetier-Host.Cura

Slice Software:

Repetier-Host.Cura

Power Supply:

360W

Maximum Working Speed:

100mm/s

Precision:

X/Y0.0125mm, Z0.02mm

Voltage:

110-220V

Operating System:

WinXP/Win7/MacOS

File Format:

STL.OBJ.DAE.AMF.G-Code

Nozzle Diameter:

0.4mm

Diameter Temp:

110℃-275℃

Auto Leveling:

Yes

Maximum Print Size:

255*255*260mm

Molding Technology:

FDM

hotbed size:

255*255*260mm

Power inpout:

110V/220V

Connection:

USB interface.TF card

Hot bed temperature:

max 120 °C

Materials support:

PLA.ABS.HIPS.WOOD.PC.PVC

print thickness:

0.1mm-0.4mm optional

Machine materials:

Aluminium and sheet metal

Operate software:

Repetier-Host.Cura

Display:

3.5 inches full color touch screen

Packing size:

495*460*220mm

Machine size:

460*450*510mm

Machine weight:

8.5kg

Packing weight:

11kg

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Buying & arriving (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://fastedoor.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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