Attention please:
1: About Language: Please send message to our salespeople if you are not sure the phone supports the language you want.
2: About Accessories: All the phone accessories are new but not original.
3: About Phone Teardown: Phone which is took apart is beyond our warranty,it belongs to man-made damage,we are not responsible for such disputes.
4: About Phone Memory: Phone`s actual memory will be lower than the official memory indicated in the phone specification.
5: Battery Capacity: Used/Refurbished phone battery capacity is lower than the phone system standard battery capacity, generally about 80%.
6: About NFC: Apple Pay or Samsung Pay may not support NFC function.If you need NFC function, please leave a message in the order or contact the salespeople in advance.
7: Waterproof: All the used/refurbished cellphones do not support waterproof.
8: About OTG&Phone System Brush: Used/Refurbished phones may not support OTG update and we are not responsible for such dispute that if you brush the phone system yourself!!
9: Phone Update: All the phones support updating only by the phone system,do not connect the computer to update the phone yourself.Auto update without our permission will not be free warranty.
10: Phone Frequency Check: Please check if the phone model can work well in your area on frequency check website before purchase. Website://willmyphonework.net/
11：Custom Duty Explanation：You may be charged Customs Duties for something purchased online.Buyers are responsible for the Customs Duties.
12: Warranty: We provide six months warranty only in our store,but expect the accessories.
Receive parcels:
Please open the parcel in post officer's presence,If the parcel damaged or empty(stolen),please ask the post office to provide official document ,especially the claim request paper .and please take a complete unpacking video and weight video for everything.
Warranty :
We provide 6 months warranty for your phone (All accessories are not in the warranty range) if the problem is not caused by artificial damage or improper use.
But we don't offer warranty if customer detach the phone or repaired the phone without permission. Please show me the clear video if you have any after-service problems.
Q: What is your store warranty rules?
A: 6 Months Store Warranty
(1) Offer refund or replace within 3 days upon delivery, we do not bear returned shipping cost;
(2) Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you;
(3) Offer repair after 30 days upon delivery, but you bear two way shipping cost;
(4) Notice: for full refund, please send full package back (including all accessories); for repair or replace, please send only product without accessories.
Q: I need pay for customs duty?
A: Because Different countries have different tax policies. You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes.
The cost of return or lost parcel would be on buyer due to reject cutoms clearance. We don't accept dispute of customs problem.thanks for your understand.
Q: Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there?
A:http:willmyphonework.net can help you find the answer.
Q: Phone Box is sealed?
A: We usually open the original sealed box to double test and install google play store and multi-language rom, which not support ota (online upgrading software), if you want the sealed box, leave notes when you make orders to remind us, but then you need to install multi-language and google play store by yourself !!)
Notice: We suggest you not restore to factory or root with other version firmware, which may cause data loss or dead of phone, and lose our repair warranty.
