LYABKA Would like to sincerely announce
Due to the competitiveness of the market, it is inevitable that the quality of dresses in the market is uneven.
Top dress quality has always been our way. We deny low-end products. Thus, we would like to beg for forgiveness from any customer who requests cheap but low-quality dress from us as we do not provide that.
Aside from having quality as our top priority, our motto has always been putting our customer in front of our profit. We believe that we can benefit from each other with common development.
We are continuously developing new dresses and we welcome all our customers, new and old alike to shop from our store.
LYABKA size chart
Precautions
1.We useS , M , L , XL, XXL . It Corresponding to any country’s size .Please strictly follow the our size chart to select the size. Do not select directly according to your habits. Please allow slight manual measurement deviation for the data. （2 – 4cm ）
2.The dress are not measured in a paved manner, the clothes are elastic , and the our size table is fabric elastic the from minimum to maximum stretch size , you can according to your size choose dress size (Very important)
3.Because of the fabric’s specific characteristic of the evening dress , there will be a little bit of sequins dropping, which is a normal phenomenon and does not affect the dressing.
LYABKA, real shot
1.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.
2.our dresses are without train. we didn’t hemmed the dress bottom because the fabric is special ,but does not affect the dressing .The dress can also be worn properly if it is not hemmed.
our service
1.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as:
brightness of your monitor and light brightness.
2.This items do not include any accessories such as gloves,veil or petticoat,if you need these accessories,please contact us.
3.This listing is for the color as the advertisement picture shows,if you need other color,please contacts us,I can custom made it for you.But need extra 15 USD one piece.
Handling&Shipping
1.Our shipment is all over the world,all goods in my store need about 15-20 days sew time ,shipping time depends on which shipping way you will choose.If you are in urgent need of the item,please contact us before purchasing,we will help you with our best effort, and please choose fast shipping way, such as DHL UPS EMS and so on.
2.Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.
Payment
A.Please click on “Buy now” button when you place order,then it will lead you to finish payment,while you can leave message
regarding measurements and color.
B.Escrow is free secure payment service that is automatically available on all transactions.This service ensure that payment is
released to the seller only after you confirm satisfactory receipt of your order.
Return Policy
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for
a quick and satisfactory resolution.
-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are processed
according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality items will
be delivered. All orders placed on our website should comply with the policy under any conditions.
1. Return
-Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues
you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
–The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty
spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
–We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
–It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
–Return shipping charges will be the buyer’s responsibility.
2. Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction
of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional
fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn
to the local tailor for the adjustment, which is easier and more convenient.
3. Procedures of Return and Get Refund
–Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress
delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong
size or quality issue.
–We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
–After the returned item by you is received, we will refund you in 3 to 7 working days by . Rush order fee and the shipping cost you
paid before is non-refundable.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and
5 stars if you are satisfied with our items and services .If you have any problems with our items or
services, please feel free to contact us first before you leave negative feedback. We will do our
best to solve any problems and provide you with the best customer services.
