Please kindly note:
1. Please select the color from our color chart as below and then tell us the Item NO.
2. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we cannot guarantee that the color of our products will be exactly the same with the photographs you saw.
3. The wedding dress is custom made, so please kindly tell us the standard size and the color. Please measure the size following the measurement instructions, and then measure yourself carefully, thanks.
1) Full Bust =___cm(inches)
2) Waist =___cm(inches)
3) Hips =___cm(inches)
4) Shoulder to shoulder =___cm(inches)
5) Sleeve Length=___cm(inches)
6) Hollow to floor =___cm(inches) (from hollow to floor with your shoes)
7) Height=___cm(inches) (from top of head to floor with your shoes)
4. If any questions, please feel free to contact us. Thank you!
Photograph Show
Color chart
Size chart
How to measure
Measuring guide
Shipment
When you place an order. Please choose a shipping way and then pay for the order. The usual delivery way to other countries includes DHL, TNT, Fedex, UPS, EMS,etc. If you need it urgently, please contact us directly and we discuss the details of the shipping way. But we cannot guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries which may affect how quickly your product is inspected. Please kindly note that the shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Returns
We do our best to serve our customers so if you have any problems about the item please contacts us as soon as possible. We will refund or exchange the new item to you.
Kindly note that the returned shipping paid by buyers.
Additional return policy details: the dress must be not used, not dirty, not smell.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave good comments and 5 stars if you are satisfied with our items and services. If you have any problem with our items, please do not give us negative feedback immediately, please contact us first. No matter what happens, we believe that we can find a best way to resolve the problem and provide you with the best customers services.
FAQ
Q1: Can I return or cancel the dress if I change my mind ?
A1:Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it's important to order carefully.
Q2:I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit ?
A2: Compare your unique measurements with our measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress.
Q3: Can I order this dress in a different style/fabric/length ?
A3:Each dress is carefully tailored to match exactly what you see in the photo. If you have your idea on changing the dress ,please contact with us before ordering .
Q4: Will my dress exactly match the color I see on your website ?
A4:There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.
