FAQ
If these problems cannot solve your question, please contact us as soon as possible, and we will generally reply to you within 24 hours. If it is very urgent, you can send us more information. We are all very willing to help you.
1) Q:What is the difference between 2pcs and 1pcs?
A:The receiver functions of Doubles and Singles are different. Doubles can only have one receiver. They are doubles controllers and cannot be used as singles. If you need two singles, please buy two Singles directly, please understand!
2) Q: Does 2.4G version include a receiver?
A: Yes,dear,it include a receiver and OTG.
3) Q:How to test whether the handle is normal
A: You need to connect to a computer to detect. After connecting to the computer, open [Device and Print], find the icon of the game controller in the [Device] column, right-click, select [Game Controller Settings] in the menu, and then click the [Properties] button , Under the [Test] tab, we can test whether the buttons of the handle work normally.
4) Q:Why Can’t the controller be recognized on the computer?
A: Before checking the handle, please check whether the system version of the computer is applicable. After inserting the controller into the computer, if the controller cannot be detected, it may be because the computer lacks a driver. Driver download link: //www.datafrog.cn/upfile/2020061514411034.rar
5) Q: Why can’t the controller play XXX games after connecting?
A: Please check whether the game itself supports the gamepad mode, you can check it through Google.
6) Q: Where can I find mobile games that support gamepads?
A: In each country and region, there will be apps with different handle game platforms. Through these APP platforms, download games that support handle mode (for example, Grape Game Hall). Google the app corresponding to the country and region by yourself.
7) Q: The game itself supports controller control, why can’t some buttons of the controller be used?
A: Because everyone’s operating habits are different, and not all games match the buttons of all controllers by default. You need to set the adjustments in the game by yourself. If the adjustments cannot be adjusted in the game. You need to download a third-party handle button mapping tool program to control, such as (Xpadder). Each country does have a more suitable program, please Google it yourself.
8) Q: The game itself does not support the controller, but I still want to use the controller to play the game, how should I operate it?
A: You need to download a third-party handle button mapping tool program to control, such as (Xpadder). Each country has its own more suitable program, please Google it yourself.
9) Q: Can this controller be used in mobile games, such as PUBG (Battlefield of Unknown Players), Fortnite and King of Glory?
A: These games themselves do not support our game devices. You need to download a third-party handle button mapping tool, or download the corresponding game through the APP of the handle game platform, before you can use the handle to play. Each country has its own more suitable handle game platform APP, please Google it yourself.
*Data Frog Small Tips:
If the product you received dont work, please do not give us a bad review immediately, please contact us in time, we can provide you with refund and resend service. Thank you very much for your cooperation!
2.4G Wireless Game Gamepad Controller For PC/Android Smart Phone
Operates on 2.4 GHz Radio Frequency Technology (USB receiver included)
A perfect wireless controller for racing, sports and action games
2.4GHz Wireless
Interface Type:please select OTG adapter according to your phone interface
Compatible systems
For Android 2.3 and for Windows 7/8/XP,NOT working for Windows 10/IOS device
Ergonomic shape for comfort during play.
Powered by 2*AAA batteries (not included)
Packing list:
2 * Wireless gamepad
1 * USB receiver(Doubles Controller)
2 * OTG receiver
1 * Wireless gamepad
1 * USB receiver(Singles Controller)
2 * OTG receiver
Wired USB Vibration Gamepad
The trigger button is ergonomically designed with a curved design and pressure sensing for maximum comfort. This handle we designed a vibration motor, when you are playing a racing game, the brake drift action is more exciting! Immerse yourself in a happy game and can’t extricate yourself! Happy games make you forget your troubles! DATA FROG game gamepad – you deserve it!
The gamepad needs to be installed together with the driver! You can send us the information in the payment order, leave us your email account, and we will send you the driver software!
This controller is compatible with Windows/95/98/ME/2000/XP Vista/Win7/Win10.
Regarding whether it can work normally in win10
This wired controller supports win10. If it does not work properly, it may be because the computer lacks a driver.
If the controller cannot be found in the program detection after inserting the controller into the computer, the computer may lack a driver (most computers are installed by default). If the game itself is matched with the controller, you can directly play the game.
In addition, the controller does not support playing XBOX games directly on the computer, nor can it directly play games on the steam platform. If you want to use our controller to play these games, you need to install a third-party program to map the keyboard to the controller, such as JoyToKey or Xpadder. For specific methods, please refer to Google.
1.5 Meter High Speed Cable
We have always focused on the quality of our products. The process requirements are very demanding. The buttons on all parts are made of high quality materials and have a long service life! Plug and play! Comes with a 1.5-meter USB cable to protect the signal from high-speed transmission!
Good quality and good service：
1) About the delivery method and delivery time data applicable only to our store goods , not suitable for other sellers. Please understand this!
2) If you are satisfied with our products, please make a 5 star comment and share the details of the photo display. If you are not satisfied with the order, please contact us within 24 hours, we will contact you until the problem is resolved.
