A:Q: What's notice for the special buyers ?
1) new buyers from Brazil, please note. Because of the customs of your country, package may stay 1-2 months in customs. You need to wait patiently.
2) Argentine friends, please note! Argentine citizens abroad to limit annual net purchases of up to 2 times a year. If you buy more than 25 dollars, tariffs will be over 50%.
3) Russian friends, please note! Please order to provide the full name of the receiver. country post office requires a full name.
Why do you want to buy from us?
1.Professional: we are a professional team in car security products, we can provide technical personnel support 7 x24 hours.
2. All items have 1 year guarantee. If you buy is not in conformity with the sales quality, applicability or match the description, we can make sure all your problems can be solved.
3. Warranty: we provide product warranty for 12 months.
Transportation:
1. All the goods will be shipped within 1 to 3 working days, once receive payment, such as the Chinese lunar New Year holiday, the Mid-Autumn festival, etc
2. All goods will be shipped by DHL/EMS/Dutch postal postal postal/Singapore/China post/Finland. If by UPS/DHL/FEDEX delivery, shipping time is about 5-10 days and 10-20 working days by EMS and 30-60 postal parcel working days. We will provide the tracking number once the goods shipped. You can track your order status at any time to provide tracking number, or contact us the latest shipping status updates.
3. We are not responsible for delays caused by the customs import duties, taxes and other customs charges to customs fees.
Good after-sales service:
1. If the customer received any defect or damage to the packaging and product, please refused to sign the package, and contact us immediately. Please provide a proof to prove the result of a damaged by the shipping company can prove that, in this case, you can get a free replacement or a full refund.
2. With the wrong goods, please contact us within 48 hours after shipment, we will arrange to provide the right goods or return the payment.
3. For the defects or defective product, please send pictures or video, we will resend or refund after confirmation.
4. Please contact us, and then return the products, we will provide a detailed return address. Customers need to afford the return shipping charges.
5.12 months of warranty period, once the product is damaged is not correct to use at the end of the buyer. Free customer support.
Feedback and controversy
1. Please give us a five-star positive feedback, if you are satisfied with our service.
