About Color and quality
1.Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, color difference can not be avoided, so we can not guarantee that the color of our products will be exactly same as the pictures you saw, please understand. If you are very very strict in color, please contact us firstly before you place an order.
2.Basically all the style pictures are from the Internet. We can’t guarantee that they can be 100% the same（except the items with sample photos）, but we will try our best to improve the similarity. And also the price is directly proportional to the quality so we hope you can be satisfied with the quality based on the price.
Made To Order & Cancellation Request
1: The dress is made to order. Production time usually takes 5-7 days and may take longer in busy season. We suggest customers order at least 2 months earlier and customers will have plenty of time to alter the dresses just in case.
2.Shipping time depends on the shipping ways you chosen.
3.Please message me your deadline in advance or detail any time-sensitive requests in the order’s note box at checkout.
4.!!!After placing your order, there is still ONE DAY to change your mind or Please confirm well before placing the order. Once the tailoring process has begun, the materials cannot be reused. Canceling orders halfway will cause us a lot of losses, since all our dresses are not in stock, but brand new and custom made for each order.
5.!!!We provide rush order service for all products. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates.
100% Real Mannequin Photos
Size chart & Custom Made
If the sizes offered do not fit you, we provide custom made service, message me the following measurements:
1. Full Bust:_____cm/inches
2. Full Waist:____cm/inches
3. Full Hips:_____cm/inches
4. Shoulder(Hollow) to Floor(Hem):____cm/inches
5. Barefoot Height from Head to Toe:____cm/inches
6. Heels:____cm/inches
7. The date you need the dress:____
Custom made dress is not acceptable to return or exchange
No extra cost for custom made measurements close to standard sizes.
But Custom orders in very large sizes may have a minimum fee of $10-$15 plus any additional costs in labor or materials or shipping.
RETURN POLICY
1.We do not accept returns for custom dresses or dresses with any changes requested.
2.For regular dresses, please message me your request within 5 days of receiving the dress and must ensure the dress is unworn, all clean, unwashed, unaltered, undamaged. Otherwise we will also refuse return and exchange.
3.We hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right but you chose wrongly, or your event is canceled, etc.
4.Please must help clear the Custom Taxes. Except United States and some European countries, most buyers need to pay Taxes, in order to save cost for you, we will declare the value around $20 on the package, then you just pay less taxes.
More Colors To Choose
Color changes are considered custom. If you want other colors, please send me your color image or message me the color number chosen from our color swatch as below.
The lace and some fabric dye may have extra $10-$15 fee
Please note some fabric may not easy to dye or the dye may have hint of color difference, please check it with us in advance!!
F & Q
Q: Are you able to recreate/duplicate a dress if I provide the pictures?
A: No problem but not all dresses. Just feel free to message me to get the confirmation.
We are real dress manufacturer in city Suzhou of China. We put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship.
Q: Will the dress come the exactly same as shown?
A: We take real pictures to ensure you get what you see. For dresses with real pictures, our dresses will be exactly like the pictures. But for the dress without real pictures, we can’t ensure 100% but 90-95% similarity since we are not the original designer but the copier.
Q: Will a wedding or bridesmaid dress fit me if I’m pregnant?
A: Yes. We can make any wedding gown/bridesmaid dress with custom size to fit you or check with us if the dress can be made in empire waist for you.
Q: What size am I?
A: Measure yourself with help from your friend or a local tailor by following our How-to-Measure. You could choose a standard size by checking our Standard Size Chart, or fill in your precise measurements when place order.
Q: Can I rush my order after paying?
A: Yes, we have link to pay the extra Expedited shipping cost. We will exchange fast shipping for you.
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