Made To Order & Cancellation Request
1: The dress is made to order. Production time usually takes 5-7 days and may take longer in busy season. We suggest customers order at least 2 months earlier and customers will have plenty of time to alter the dresses just in case.
2.Shipping time depends on the shipping ways you chosen.
3.Please message me your deadline in advance or detail any time-sensitive requests in the order’s note box at checkout.
4.!!!After placing your order, there is still ONE DAY to change your mind or Please confirm well before placing the order. Once the tailoring process has begun, the materials cannot be reused. Canceling orders halfway will cause us a lot of losses, since all our dresses are not in stock, but brand new and custom made for each order.
5.!!!We provide rush order service for all products. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates.
SIZE CHART & HOW TO MEASURE
If the sizes offered do not fit you, we provide custom made service, message me the following measurements:
1. Full Bust:_____cm/inches
2. Full Waist:____cm/inches
3. Full Hips:_____cm/inches
4. Shoulder(Hollow) to Floor(Hem):____cm/inches
5. Barefoot Height from Head to Toe:____cm/inches
6. Heels:____cm/inches
7. The date you need the dress:____
Custom made dress is not acceptable to return or exchange
No extra cost for custom made measurements close to standard sizes.
But Custom orders in very large sizes may have a minimum fee of $10-$15 plus any additional costs in labor or materials or shipping.
100% Real Mannquin Photos
New Spaghetti Straps Style
RETURN POLICY
!!! We will refuse refund if u do not help clearance customs. So please read careful the policy of the CLEARANCE below. Thanks.
!!!For customized size, we will dont accept refund.
1.You have 5 days to decide if the items are right for you after you received them.
2.You can return or exchange any unworn,unwashed,unaltered,undamaged items in original package including your order No.
3.Return shipping fee is paid by buyer.
4.In order to slove your problem as soon as possible,please contact us first and tell us your return season.
5.After we received your returning parcel info and tracking No. we will refund your money to your account within 3-10 working days.
6.We are so sorry about that if you received item that is not what actually you order or not the same as the pictures show or the description says on webpages.
F & Q
Q: Are you able to recreate/duplicate a dress if I provide the pictures?
A: No problem but not all dresses. Just feel free to message me to get the confirmation.
We are real dress manufacturer in city Suzhou of China. We put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship.
Q: Will the dress come the exactly same as shown?
A: We take real pictures to ensure you get what you see. For dresses with real pictures, our dresses will be exactly like the pictures. But for the dress without real pictures, we can’t ensure 100% but 90-95% similarity since we are not the original designer but the copier.
Q: Will a wedding or bridesmaid dress fit me if I’m pregnant?
A: Yes. We can make any wedding gown/bridesmaid dress with custom size to fit you or check with us if the dress can be made in empire waist for you.
Q: What size am I?
A: Measure yourself with help from your friend or a local tailor by following our How-to-Measure. You could choose a standard size by checking our Standard Size Chart, or fill in your precise measurements when place order.
Q: Can I rush my order after paying?
A: Yes, we have link to pay the extra Expedited shipping cost. We will exchange fast shipping for you.
