About Color and quality
Since computer screens have chromatic aberration, especially between CRT screen and LCD cscreen, color difference can not be avoided, so we can not guarantee that the color of our products will be excetly same as the pictures you saw, please understand. If you are very very strict in color, please contact us firstly before you place an order. Thanks.
Basically all the style pictures are from the Internet. We can’t guarantee that they can be 100% the same（except the items with sample photos）, but we will try our best to improve the similarity. And also the price is directly proportional to the quality so we hope you can be satisfied with the quality based on the price.
100% Real Photos
This is real mannequin photos
Size chart & Custom Made
If the sizes offered do not fit you, we provide custom made service, message me the following measurements:
1. Full Bust:_____cm/inches
2. Full Waist:____cm/inches
3. Full Hips:_____cm/inches
4. Shoulder(Hollow) to Floor(Hem):____cm/inches
5. Barefoot Height from Head to Toe:____cm/inches
6. Heels:____cm/inches
7. The date you need the dress:____
Custom made dress is not acceptable to return or exchange
No extra cost for custom made measurements close to standard sizes.
But Custom orders in very large sizes may have a minimum fee of $10-$15 plus any additional costs in labor or materials or shipping.
Return Policy:
1.We do not accept returns for custom dresses in size or dresses with any changes requested.
2.For regular sized dresses with no changes, please message me your return request within 5 days of receiving the dress. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
3.We hold the right to refuse any unreasonable returns, such as wrong custom made measurements you provided or standard size which we made right but you chose wrongly, or your event is canceled or the dress is not needed any more, etc.
Please must help clear the Custom Taxes. Returned fee will be covered at customer’s end if you do not cooperate withe Tax clearance. In order to save cost for you, we will declare the value around $15-$20 on the package, then you just pay lessor zero taxes. Please understand, however customs duty is out of our control, we can’t guarantee any tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.
F & Q
Q: Are you able to recreate/duplicate a dress if I provide the pictures?
A: No problem but not all dresses. Just feel free to message me to get the confirmation.
We are real dress manufacturer in city Suzhou of China. We put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship.
Q: Will the dress come the exactly same as shown?
A: We take real pictures to ensure you get what you see. For dresses with real pictures, our dresses will be exactly like the pictures. But for the dress without real pictures, we can’t ensure 100% but 90-95% similarity since we are not the original designer but the copier.
Q: Will a wedding or bridesmaid dress fit me if I’m pregnant?
A: Yes. We can make any wedding gown/bridesmaid dress with custom size to fit you or check with us if the dress can be made in empire waist for you.
Q: What size am I?
A: Measure yourself with help from your friend or a local tailor by following our How-to-Measure. You could choose a standard size by checking our Standard Size Chart, or fill in your precise measurements when place order.
Q: Can I rush my order after paying?
A: Yes, we have link to pay the extra Expedited shipping cost. We will exchange fast shipping for you.
Real Chinese Buyer Show
Customer should read first:
1.We are factory in the city Suzhou of China, we can process the making and shipping very fast.For the standard size usually need 3-10days. For custom-made need 10-15days.
“2.Chose size is the most important thing. Please make sure be strictly according to our size chart, especially to the models with zipper on the dress back.
If you need a custom made dress please contact us, we will give you the data you need to measure and also the measurement instruction. ”
3.We take lots of REAL PHOTOS to most our models,and will continue to update the REAL PHOTO onto the pages, that will make you believe WHAT YOU SEE IS WHAT YOU GET.
4.If you need this dress very urgent, please do not chose the Aliexpress standard shipping or any other free shipping method ,which those shipping speed is slow, we suggest you contact us about the date of dress usage ,we will tell yo if can chose other fast shipping methods.
RETURN POLICY
!!! We will refuse refund if u do not help clearance customs. So please read careful the policy of the CLEARANCE below. Thanks.
!!!For customized size, we will dont accept refund.
1.You have 5 days to decide if the items are right for you after you received them.
2.You can return or exchange any unworn,unwashed,unaltered,undamaged items in original package including your order No.
3.Return shipping fee is paid by buyer.
4.In order to slove your problem as soon as possible,please contact us first and tell us your return season.
5.After we received your returning parcel info and tracking No. we will refund your money to your account within 3-10 working days.
6.We are so sorry about that if you received item that is not what actually you order or not the same as the pictures show or the description says on webpages.
